Member Help

Why has my rejection been declined for another referred supplier has quoted when I wasn't able to make contact with the customer?

Our leads are not guaranteed sits or guaranteed sales, these are sales opportunities. At the time of speaking to the customer they confirmed a valid interest in getting a quote for the specific product. Obviously customers may well change their mind which is why we do have a rejections policy in place, however if you have been unable to quote but another of the suppliers we referred have been able to it is deemed as a valid sales lead as you have all had an equal opportunity to quote the customer.

If you cannot find your answers here please send us a message and we will try to help.

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